Terms of Business

1. Invoicing and Payments
 

1.1 Payment within 30 days after the invoice date.
 

1.2 Payment by bank transfer (as instructed by the invoice/invoices) only.

1.3 All products that have been ordered shall remain the property of Phil Ade Services Limited until they have been paid for in full.

2. Quotations
 

2.1 All quotes are valid for 7 days.

2.2 No work shall be carried out until the quote has been agreed.

2.3 The quote may not reflect the cost of the work carried out due to any unforeseen circumstances (eg. other faults discovered that were not initially described).  Any unforeseen circumstances will be discussed with the customer first. 
 

3. Rates

3.1 Unless agreed otherwise, the hourly rate is £30 per hour.

3.2 If the customer/client wishes to discuss a daily rate, then Phil Ade Services will be happy to do so (minimum equivalent rate of £30 per hour).

4. Equipment Repairs
 

4.1 If parts are required for equipment repairs, they will be discussed with the customer first.  If the customer agrees, the cost of the parts will be added to the invoice.

4.2 If the equipment is uneconomical to repair, it will be discussed with the customer first.  If agreed, the equipment will be returned to the customer without repair.
 

5. Phil Ade Services Products Warranties
 

5.1 All Phil Ade Services Products (excluding phantunes and phantorches) have a limited 12 month warranty from the date of invoice during normal use.

5.2 Exclusions to warranty: abnormal use (including damage caused by excessive voltages), water ingress, damaged/broken connectors, leaking batteries and physical damage (eg. smashed enclosure).

5.3 Any out of warranty repairs shall be invoiced to the customer.
 

6. Changes to Terms of Business

6.1 Phil Ade Services reserves the right to change the Terms of Business without notice.  
 

6.2 The Terms of Business does not affect the customer's/client's statutory rights.
 

Limited Company Information

Phil Ade Services is registered in England and Wales, company number 8501804.   
 

Company registered address: 308 Ewell Road, Surbiton, Surrey, KT6 7AL